Wins trophy and travel vouchers worth £1,500
PAUL Cheney is the Blue Diamond Award winner for 1993. He also has the distinction of being the very first recipient of this prestigious award.
A member of H.E.A.T. since 1992, Paul, who runs P A Cheney Electrical, at Hermon, Cynwyl Elfed, Dyfed, is a highly professional operator who joined H.E.A.T. because, he says, of its 'professional approach'.
He received the trophy, and travel vouchers worth £1,500, at the H.E.A.T. conference at The Heronston Hotel, Bridgend, in February. Paul made the front page of The Leader last autumn with another first - one of his clients was the first to receive a Customer Care Award.
One of his customer care ideas is to send in a team of cleaners when he's completed a particularly mucky or dusty job and, because customers tend to keep him supplied with tea, he usually installs a smoke alarm as a thank you gift.
"I had sat through the reviews of the other companies and was just thinking, no way, when they said "Cheney". I was stunned. I just couldn't take it all in at first," said Paul. "I thought a bigger company would win it."
Small in terms of company size Paul may be, but he's showing a good many bigger, more cash rich firms how to make the best use of his membership. He uses the advertisement mats supplied by H.E.A.T. to regularly advertise in local Dyfed papers and he has bought a dozen site boards, highlighting his company and its link with H.E.A.T., which are displayed throughout west Wales.
Paul works with Barn Davies, who received the Best Apprentice of the Year Award from Carmarthen technical college, for his final year.
He is planning to use the travel vouchers to take his wife and three children for the trip of a lifetime to Australia next year.
Runners up and winners of trophies plus £500 cheques donated by Creda, Dimplex and Unidare, were: David Jones of Caerphilly Electrical Services; Howard Leyshon of Cohn Layer Heating Limited and Terry Oldfield of T H Oldfield Electrical.
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